Reservation
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Terms and Conditions

Kochani Goście, zgodnie z Rozporządzeniem Ministra Zdrowia nasz obiekt zawiesił działalność do odwołania.
Życzymy Państwu dużo zdrowia i mamy nadzieję, że zobaczymy się wkrótce!

Dear guests, in accordance with the new Regulation of the Minister of Health, our hostel has suspended operations until further notice.
We wish you a lot of health and hope to see you soon!

Booking via our reservation form here

How to do this:

- fill in the reservation form by giving your check in and check out dates and the number of people

- our system will show all available rooms and their prices for the chosen dates

- choose rooms and proceed with your details. Make sure that the e-mail address given is correct, We're going to send you a confirmation straight away.

- after filling in your details our system will ask for an instant payment. You can pay via bank transfer and a credit card. 

Booking by e-mail:

If you do not want to use our payment system, you can send us an e-mail with the details:

- your name and surname, contact details (telephone number and e-mail address),

- number of Guests,

- date of arrival and departure,

- the type of room you would like to book.

Then we will send you an account number for your prepayment.

 

Please notice that In cases of both forms of the reservation, the payment will not be refundable, even in the case of a no-show, and it will not be possible to change the date of arrival.

The reservation obtains the status of guaranteed after paying the deposit (a non-returnable form of advance payment, deducted from the entire reservation on the day of Check in).

If the accommodation is paid in advance, the offer becomes non-returnable, the cost of canceling the reservation is equal to the amount of the fee for the stay.

Alternatively, the initial guaranteed reservation can be made using the pre-authorization form, in which case the free cancellation of the reservation may take place no later than 24 hours before Check in. If the reservation is canceled or modified after the indicated date, the hostel reserves the right to charge 100% of the price for the planned stay.

Pre-reservations not guaranteed are held until 6.00 p.m. on the day of arrival. If you want to arrive after the indicated time, we encourage you to pay the deposit in advance or use the pre-authorization form.

Information for groups (over 6 people)

If you are interested in making a reservation for a group, please fill free to send us an e-mail with all the details (information above).

We are able to offer preferential prices and provide comprehensive catering services.

All changes in reservation should be communicated to us by e-mail. Please do not call us to reduce the number of people or to change the saved booking in any way - we must have everything in writing to avoid mistakes and unespectable situations etc.

Check in / Check out
Our hostel has a 24 hour reception desk but please remember to inform us if you're planning to arrive in the middle of the night.

Check in - 3 pm.

For early arrivals we provide luggage storage (free of charge) and full use of Hostel facilities before being checked into the room.

Check out - 10 am.

You are of course welcome to use our luggage storage if leaving Warsaw later in the day.

Important:

WE ARE NOT ACCEPT A GUEST FOR THE QUARANTINE.

- all guests must have a valid ID card / passport when checking in at the reception (driving license will not be accepted, photos and scans of documents will not be accepted)

- all rooms and common areas are completely non-smoking,

- all rooms have external, shared bathrooms.